Who we are?

Operations Management

Prime CHA enables you to manage air/ sea/ land/ customs clearance, inbound/ outbound/ domestic/ cross trade, and consolidated/ transshipment/ multimodal shipments.

We are also integrated with several platforms that enable freight forwarders to communicate with hundreds of airlines and shipping lines.

Workflow Management

• Create personalized dashboards, to-do lists, and saved search templates.
• Set up automatic tasks for different shipment types and scenarios.
• Collaborate through file management, assignment of tasks, and shared notes.
• Monitor shipments as they progress through pending and confirmed bookings to open and closed jobs.
• Gain visibility through status updates and shipment tracking.

Cash Management

• IOU Wallet update.
• IOU automated settlements.
• Link paid receipts to other payments along with approval process for each receipt.
• Real time update to easily identify pending and settled IOUs.
• Update costing system for billing.
• Three-way matching for 100 % accurate voucher settlement (Job No, BL No, Customer ID).
• Ability to generate DN’s for customer on statutory reimbursement.

Sales & Pricing Management

The Customer Relationship Management module in Prime CHA helps freight forwarders and shipping companies manage their sales process.

Unlike generic CRM solutions, every detail in every feature of Prime CHA CRM module has been designed to cater to the sales, pricing, and quotation processes in shipping and freight forwarding

Contacts Management

• Classify contacts into customers, agents, and subcontractors.
• Specify default consignment, pickup, and delivery addresses.
• Assign account managers, upload files, and add notifications that automatically show when creating shipments or invoices for specific contacts.
• Categorize contacts into pricing tiers and tags.
• View historical developments.

Sales Process Management

• Create client opportunities and link to inquiries, offers, and shipments.
• Inquiries and quotations management.
• Reports for inactive clients, quotations analysis, and users’ activities and performance.
• Log daily sales activities and set reminders for the subsequent actions.
• Assign tasks to other users.